Shipping

Shipping Origin
All orders are shipped from Jakarta, Indonesia.

Domestic Shipping
Orders within Indonesia are processed within 1–3 business days after payment confirmation. Delivery time may vary depending on your location and courier service.

International Shipping (via DHL Express)
We ship worldwide using DHL Express. Delivery typically takes 5–21 business days depending on the destination and customs clearance. For more accurate delivery estimates, please visit the official DHL website at www.dhl.com.

Processing Time
Orders are processed from Monday to Friday (excluding public holidays). Orders placed after 3 PM will be processed the next business day.

Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Customs and Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees applied by their local authorities.

Shipping Issues
If your package is delayed or lost, please contact our customer service team. We will coordinate with the shipping provider to resolve the issue.